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Terms and Conditions Release Date: Aug. 2025

By accessing and using this website or engaging in any transaction with Peptidat Nutrition Company., you expressly acknowledge that you have read, understood, and agreed to the following Terms and Conditions:

1. Definitions:

For the purposes of this agreement:

  1. "Client," "You," or "Your" refers to the individual or legal entity accessing the website or entering into a commercial relationship with the Company.
  2. "Company," "We," "Us," or "Our" refers to Peptidat Nutrition Company.
  3. "Parties" refers to both the Client and the Company collectively, and "Party" refers to either individually.

These definitions apply equally whether used in the singular, plural, or with any variation of capitalization or pronoun. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products.

2. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. The courts of Amman shall have jurisdiction over any disputes arising from or in connection with these Terms. If any of these terms are deemed invalid or unenforceable for any reason then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.

3. Privacy and Data Protection:

We are committed to protecting the privacy and confidentiality of all client data. Information is accessed solely by our authorized personnel and only where necessary. Under no circumstances will personal data be sold, shared, or leased to third parties, except in cases where disclosure is legally required or for the fulfillment of delivery obligations.

4. Confidentiality:

Client records and communications are strictly confidential. Disclosure to third parties (such as logistics providers) will only occur when essential to service delivery or as required by legal obligation. Clients may request access to their data, provided reasonable written notice is given. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client's with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. Any emails sent by our Company will only be in connection with the provision of agreed services and products.

5. Cancellation Policy:

Cancellations must be made at least one (1) hour prior to handover to the delivery service.

Notice must be given via phone call, followed by written confirmation via email, SMS, or WhatsApp.

The Company reserves the right to charge an administrative fee where applicable.

6. Sales and Return Policy:

First: Sales Policy

  1. The company guarantees that all products offered are 100% authentic and stored under stringent quality and safety standards.
  2. Orders are processed within one (1) business day of purchase confirmation.
  3. Orders shall be delivered within a maximum of three (3) business days within the Hashemite Kingdom of Jordan, unless otherwise agreed.
  4. All listed prices include the legally applicable sales tax. Delivery fees are excluded unless expressly stated otherwise

Second: Return and Exchange Policy

Returns or exchanges are permitted under the following conditions:

  1. The product remains in the Company's possession and has not been dispatched to the delivery provider.
  2. The product is unused, unopened, and in its original packaging, with no signs of damage.
  3. Proof of purchase (invoice or order number) is provided.

Once a product has been dispatched and handed over to a delivery company, returns or exchanges are not permitted, unless there is a mistake in the delivered item.

In case of order errors:

Our company assumes full responsibility, including all return and replacement costs.

Clients must report the issue within 24 hours of receiving the product through email or WhatsApp.

7. Refunds and Termination of Services:

Either Party may terminate any agreement at any time. No refunds will be issued for services that have been initiated or partially delivered. Refunds apply only to unused services, and shall be processed in accordance with Company policy.

8. Loyalty Points System:

  1. Points Earning Mechanism:
    Customers earn 1 point for every 1 Jordanian Dinar spent upon opening the product package.
  2. Points Redemption:
    Points can be redeemed once the customer accumulates a minimum of 100 points.
  3. Points Exchange Rate:
    Every 20 points may be redeemed for a discount of one (1) Jordanian Dinar on in-store purchases.
  4. Each subscriber reserves the full right to change their assigned coach at any time without restriction or condition.
  5. The Company reserves the full and absolute right to suspend or terminate the loyalty points program at any time, without prior notice or the need to obtain consent from any party, while retaining the previously accumulated points balance.
  6. Loyalty points are strictly personal and non-transferable. Subscribers are not permitted, under any circumstances, to assign or transfer their points to any third party.

9. Service Availability and Website Use:

  1. Unless otherwise stated, all products and services are offered within the territory of Jordan only.
  2. The Company makes no guarantee of continuous, error-free access to the website. We are not liable for any disruptions or system failures.
  3. Any reliance on information or materials on this site is at your own risk

10. Log Files and Analytics:

The website's servers automatically log certain data including IP addresses, browser type, access times, and pages visited. This data is used strictly for internal analysis and is not linked to personally identifiable information.

11. Cookies Policy:

We use cookies and related technologies to optimize user experience and improve site performance.

  1. Essential Cookies: Required for basic functionality (e.g., shopping cart, login).
  2. Analytics Cookies: Track user behavior to help us enhance the site.
  3. Marketing Cookies: Deliver personalized ads and measure campaign effectiveness.

Some cookies are placed by third-party services, including our affiliate partners. Non-essential cookies are only activated with user consent.

12. External Links:

1. Links to this website

You are not permitted to create a link to any page of this website without obtaining our prior written consent. Any attempt to establish such a link is done entirely at your own risk. We disclaim all liability for any consequences arising from your linking to this website. All exclusions and limitations of liability set forth in these Terms and Conditions shall apply to your access via such a link.

2. Links from this website

We do not assume responsibility for monitoring or reviewing the content of external websites linked from this site. Any opinions, advice, statements, services, or other information expressed or made available on third-party websites are those of the respective authors and do not necessarily reflect our views. We are not responsible for the privacy practices, accuracy, or content of these external sites. Users are encouraged to exercise caution and review the privacy policies of such websites before sharing any personal information. We accept no liability for any loss or damage arising from your interaction with third-party websites or the disclosure of your personal data to such entities.

13. Notification of Changes:

We reserve the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website or engagement with our services constitutes acceptance of any changes. Material revisions will be communicated via website announcements or direct email, where applicable.

14. Force Majeure:

Neither party shall be held liable for failure to perform obligations due to circumstances beyond their control. These events include, but are not limited to natural disasters, wars, unrest, or governmental decisions.

The affected party must promptly notify the other party of the occurrence of such an event and shall make all reasonable efforts to resume performance in accordance with the terms and conditions of this Agreement as soon as reasonably practicable.

15. Waiver:

Failure by either party to enforce any term of these conditions does not constitute a waiver of their rights or affect the validity of this agreement. Any waiver must be explicit and in writing and does not apply to future breaches.

16. Copyright Notice:

All texts and content on this website are protected by copyright. The Company's logo is a registered trademark in Jordan, and all brand names and services are legally protected.

17. Disclaimer - Exclusions and Limitations:

The information on this website is provided "as is." To the fullest extent permitted by law, the Company excludes all representations and warranties relating to this website and its contents or which are or may be provided by any third party. We also exclude liability for all damages arising from the use of the website, including direct losses, loss of profit, or damage to hardware or data. This does not include liability for death or personal injury caused by negligence. These exclusions only apply to the extent permitted by law and do not affect consumer rights.

18. Contacting Us:

Different email addresses are available for different inquiries. All contact details are listed on our website

© شركة بيبتيدات للتغذية. [2025] جميع الحقوق محفوظة